Your questions, answered FAQs
Because aesthetics aren't just for show—they are a form of creative self-expression! Feeling cute, inspired, and surrounded by color is a powerful motivational tool. When your gear brings you genuine joy, you actually look forward to using it. That visual excitement makes it a million times easier to step onto your mat and build a loving, consistent relationship with movement.
100% yes. We are completely anti-struggle. PLANET BABÖ was built to rebel against the old-school mentality that turns exercise into a form of painful self-punishment. We believe movement should be celebratory, inclusive, and motivated by pure joy, not force. Whether you are doing high-intensity Pilates or just stretching on the floor, your practice should make you feel free, happy, and lighthearted.
Whatever makes your body happy! Our dimensions and grip are perfectly engineered to handle advanced Ashtanga, high-sweat Bikram, Kundalini, heavy weightlifting, or low-impact Pilates. But if your version of movement is putting on a 70s disco track and dancing on your mat in your living room, we celebrate that too. There are no rigid rules here—just move because you love it.
PLANET BABÖ currently ships to all domestic addresses within the United States (including Alaska, Hawaii, and P.O. Boxes), as well as Canada. We offer free shipping within the U.S., with a $25 USD flat shipping rate to Canada. We’re actively preparing our spacecraft for more international shipping routes soon!
Standard Shipping: Delivery typically takes 3–7 Earth business days within the U.S. once your order has been dispatched. Delivery times to Canada may vary depending on your location. Please allow 1–3 business days for our launch team to carefully package and process in-stock orders before they depart the station. For pre-orders, the estimated production and dispatch timeframe will be displayed on the product page.
As soon as your mat clears the launchpad, you will automatically receive an email and/or text message containing your tracking number and a direct link to follow its journey through the atmosphere.
We want you to absolutely love moving your body on our gear. We offer a 14-day return window from the date of delivery. To be eligible for a full refund, your mat must be completely unused, unrolled, free of gym chalk or dust, and in its original premium packaging.
For standard returns, a small return shipping and restocking fee will be deducted from your final refund to help offset our carbon footprint.
Head over to our Contact page or drop a line to our support team at greetings@planetbabo.com. Please include your original order number, and our team will provide you with a prepaid shipping label and step-by-step drop-off instructions.
Because our mats are crafted with premium, tactile materials, they require gentle care: 1. Wipe down after every practice using a soft cloth dampened with water and, optionally, add a tiny drop of mild, natural soap. 2. Avoid harsh chemical cleaners, bleach, or alcohol-based sprays, as these can compromise the vibrant finish. 3. Always allow your mat to air dry completely in the shade before rolling it up. Never leave it exposed to direct, intense sunlight for extended periods.